Managed Services

Since 1998, we’ve been helping communications providers, such as telephone companies, cable companies, electric coops, and city municipalities with their technology. CHR provides comprehensive Managed IT, NOC, and Cloud services and solutions. Our managed and hosted services take you off the costly installation and upgrade treadmill by continually providing the latest proven technologies – fully managed, secure and affordable.  Our Managed Services create operational efficiencies that free you from the capital constraints and resource restrictions that many small and medium-sized businesses face.  

Whether you’re looking for CyberSecurity services, Monitoring solutions, or you need to install a computer network, support an existing network, or expand your current technology, we are 100% committed to providing the most reliable and professional IT so you can concentrate on growing your business.

We work closely with you to develop a trusted relationship that includes our Service First promise. We guarantee a response time of just 10 minutes or less from the moment we receive an alert. Our team of experts is always just a phone call away.

Some of our other qualifications include:

• Microsoft Partner – Certified expertise in Microsoft technologies
• CISCO Premier Certified Partner – Experienced network engineers that tackle the most complex issues.
• Skilled technology experts – Experienced engineers who view themselves as an extension of your business.
• 24x7 help and support – Help is always a phone call away.

1. Customer Service Is Everything– We work closely with our clients, keeping excellent communication and building on previous relationships. We’re always mindful and critical of our service delivery, responsiveness, timeliness, and client satisfaction.
2. Around the Clock– Our service philosophy is proactive, not reactive. With state-of-the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
3. One Stop Shop– We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.
4. Quick Response – Emergency response time is one hour or less guaranteed. A live person will answer your call, or you can enter a service ticket yourself online with our streamlined service ticket system. We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
5. Reputable – CHR Solutions, a respected leader in the industry, has been in the Managed Services business since 1998. Our proudest accomplishment is the large number of long-term clients who, year after year, put their trust in us.
6. Business Savvy – We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.
7. Comprehensive Project Management – Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors so you can rest assured that your project will be completed on time and on budget.
8. No Geek Speak – You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.
9. 100% Satisfaction Guarantee – We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.