Streamline operations. Accelerate revenue. Delight customers.
Launch offers quickly with end-to-end automation.
Automate sales, billing, service & support.
Onboarding, self-service, and digital commerce.
Rating, invoicing, and subscriptions in one.
GIS-enabled mapping and activation.
Fast integrations; AI-ready foundation.
Omnia360 revolutionizes the OSS/BSS market by enhancing the efficiencies and processes of customer service providers (CSP). Omnia360 is an open platform that offers extensive, customizable e-commerce capabilities including one-touch self-service tools to provide the optimal customer experience and automated functionality.
From browsing to billing — customers can onboard, manage plans, and pay bills, all in one place.
Automate subscription management, rating, invoicing, and accounting integration — no back-office bottlenecks.
Plug-and-play with top platforms like Salesforce, Alianza, Calix, and more — or build your own with our open REST APIs.
"Since upgrading to CHR Solutions' Omnia360e, our processes for new customer installations, modifications, disconnections, and service additions have become more streamlined. The user-friendly interface makes it easier to monitor orders, and the automation has diminished our manual workloads. CHR's Omnia360e platform offers a comprehensive solution for LFT, combining features like e-commerce, door-to-door sales support, inside sales dashboards, and order scheduling within a single system."
Director
LFT Fiber
"At Logix, our mission is to deliver exceptional enterprise-grade fiber solutions and customer service to businesses, data center operators, and wholesale carriers throughout Texas. Managing the complexities of enterprise-level service offerings requires a robust, intuitive solution, and CHR's Omnia360e platform provides exactly that. With Omnia360e, our CSRs can efficiently handle accounts with thousands of lines or services, ensuring our customers receive fast and accurate support. This partnership underscores our commitment to innovation and customer satisfaction."
CEO
Logix Fiber Networks
Let Omnia360e be your competitive edge.
