CHR SOLUTIONS BLOG
AI is Taking Over Telecom—Are You Ready?
2 April 2025AI is revolutionizing telecom operations, making networks smarter, enhancing customer experiences, streamlining billing processes and boosting productivity. AI isn’t a luxury anymore—it’s the new standard. If you’re not leveraging AI-driven automation, you’re already behind. Read more
Is Your ISP’s E-Commerce Game On Point? Take the Quiz!
25 February 2025In today’s competitive market, growing your subscriber base is essential—but is your system fueling that growth or holding you back? Take our quiz designed for ISPs to assess your digital processes, from customer sign-ups to billing and service activation. See where you stand… Read more
Empowering Door-to-Door Sales with Seamless Software Solutions
3 February 2025Door-to-door sales are back in broadband—but with a tech twist. Learn how e-commerce-enabled software is helping agents close deals faster, offer real-time service availability, and deliver a seamless customer experience. This isn’t your old-school clipboard hustle—it’s smarter,… Read more
Podcast: Enhancing the Broadband Experience
27 September 2024In a Lightwave+BTF Broadband Pulse Podcast episode, we discussed our role in the broadband ecosystem and how we address customers' OSS/BSS challenges, along with another pressing topic - cybersecurity. Read more
A Basic Portal Won’t Cut It—Why You Need a Complete E-Commerce Solution to Stay Alive
22 August 2024A basic e-commerce portal is not sufficient. To remain competitive, meet consumer expectations, and to thrive in today's market, ISPs need a comprehensive end-to-end e-commerce solution that automates the entire customer journey, from service delivery to billing. Read more
Your B/OSS: Stay Ahead of the Technology Curve
28 November 2023Consumer expectations have radically evolved around how they buy products and services and their customer experience. Is your broadband operation ready for today’s consumer? Read more
Tackling the Challenge of Legacy Systems
15 November 2023A traditional B/OSS system won't work in today's broadband world. Today's broadband provider needs a business solution to streamline operations, increase revenue, and embrace speed-to-market. Read more
Business Operations After the Build
31 July 2023You're chin-deep in your network build and it's going to be great! But did you think about once it's done - how will you handle the business operations? Customer experience is key - and that's for both your customers and your staff. Read more
FCC Map Challenges and BEAD Program Funding
29 June 2023While the FCC is working to improve their broadband maps, the ongoing challenges and calls for improvement mean that broadband service providers, municipalities, and utility companies hoping to deploy new networks will likely have to do some of the legwork themselves. Find out 3 steps… Read more
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9700 Bissonnet, Suite 2900
Houston, TX 77036-8014
Phone: 713.351.5111