Strengthening Your Cybersecurity Backbone

In today’s fast-paced digital world, your company’s foundation goes beyond physical infrastructure—it’s about cybersecurity. Just as roads and utilities are essential for our national well-being, so is cybersecurity which forms the backbone of your network. Without strong cybersecurity defenses, your systems are wide open to attacks – a huge problem since today’s hacking attempts are more sophisticated than ever. It’s no longer a matter of if an attack will happen, but when.

Some of the major cyberattacks we’ve seen recently include the breaches at AT&T and Frontier Communications. These attacks weren’t minor glitches—millions of records were compromised. AT&T had attackers inside their network for years, quietly gathering data before finally demanding a $3 million ransom. Meanwhile, 2 million Frontier customers had their sensitive information leaked onto the dark web.

Perhaps most alarming is the rise of ransomware-as-a-service (RaaS), where hackers can essentially buy ransomware tools on the dark web and use them to launch attacks. No company, large or small, is safe without the right protections in place. That said, there are practical steps every organization can take to protect their network and avoid the same fate. Below, are best practices to help you strengthen your cybersecurity backbone. 

1. Implement Multifactor Authentication (MFA)

One of the most powerful ways to protect your network is by implementing multifactor authentication (MFA). MFA adds an extra layer of security by requiring users to verify their identity using:

• Something you know – Like a password or PIN.
• Something you have – Such as a phone or security token.
• Something you are – Biometrics like a fingerprint or face ID.

So, even if hackers manage to steal a password, MFA forces them to jump through additional security hoops. It’s like putting several locks on your doors, making it much harder for cybercriminals to break in. 

2. Prioritize Continuous Employee Training

Technology alone won’t protect you—your employees need to as well. They are just as critical to your company’s defense as hackers often exploit human error, whether by clicking on phishing emails or downloading malicious attachments. Regular employee training helps ensure that your team knows how to spot these red flags and prevent potential breaches.

Nonetheless, cybersecurity training can’t be a once-a-year event; it needs to be part of your company culture. Conduct ongoing education, with frequent updates and simulations to keep employees vigilant. A well-trained team is your best defense against an ever-changing landscape of cyber threats.

3. Invest in Advanced Endpoint Detection and Response (EDR)

Relying on traditional antivirus software is no longer enough. Hackers are using increasingly advanced tactics to infiltrate networks. Instead, use Endpoint Detection and Response (EDR) tools, which continuously monitor devices and flag suspicious activity in real-time.

EDR solutions don’t just detect threats—they respond immediately, allowing your team to isolate and neutralize the issue before it spreads. Incorporating EDR into your network ensures you’re better equipped to handle attacks the moment they happen. 

4. Know the Difference Between NOC and SOC

Many companies confuse their Network Operations Center (NOC) with their Security Operations Center (SOC), but these two play very different roles. While the NOC keeps your network running smoothly, it’s the SOC that protects it from threats.

The SOC acts like a 24/7 security team, constantly monitoring for any suspicious activity. Having a SOC in place means you’re not just reacting to attacks—you’re catching them as they happen and responding in real-time. This type of constant vigilance is crucial, especially for broadband providers who need to ensure their systems are secure and operational at all times.

Key Takeaways from Recent Cyberattacks

The reality is that cyberattacks are becoming more frequent and more dangerous. But there are concrete steps you can take to protect your network and your customers. By implementing multi-factor authentication, committing to continuous employee training, investing in advanced endpoint detection, and maintaining both a NOC and SOC, you can build a cybersecurity backbone that will withstand modern threats.

Don’t wait for your network to become a target. Act now to safeguard your data, your reputation, and your future. Strengthening your cybersecurity backbone today will ensure your company is prepared for whatever challenges lie ahead and CHR Solutions can help.