Financial Services

Finance & Regulatory

Whether in-depth financial reports, everyday accounting management, or regulatory insight, we help make sense of your finances and the changing regulatory environment.

  • Financial & Accounting Management

    Whether it's in-depth monthly financial reports, everyday accounting management, payables and receivables, or coordination of operating tax, loan monitoring and coordination of payroll activity, our sophisticated financial reporting and comprehensive accounting methods provide you the data needed to make better decisions to grow and manage your business.

    CHR's Financial and Accounting Management includes:

    • In-depth monthly financial reporting and analysis
    • Budgeting guidance and assistance
    • Projection of anticipated financial results
    • Key Performance Indicator (KPI) reporting
    • Payables and receivables management
    • Coordination of operating tax and fee filing
    • Loan monitoring and application assistance
    • Coordination of payroll activity

  • Cost Separations

    As a regulated communications provider, Cost Separations is one of the most complex parts of doing business. CHR’s Separations professionals have over 60 years of experience and can help with a number of related services:

      FCC and State Issues
    • Support regulatory efforts in state and federal rulemaking proceedings
    • Research, review and recommend action related to new rules
    • Complete and assist with FCC data requests
      Continuing Property Records (CPRs)
    • Analyze and categorize Central Office Equipment and Cable & Wire Facilities CPRs in accordance with Parts 32 and 36
    • Review company prepared CPRs for usage and categorization
      NECA Pooling Administration Average Schedule Settlement
    • Annual and quarterly USF submissions
    • Monthly reporting of Data Month Estimates (DME) and Data Month Adjustments (DMA)
    • Client-specific separations studies
    • Client representation and coordination with NECA
    • Ongoing analysis of settlement trends
    • Forecast coordination with NECA and participation on NECA USF Task Force
      Average Schedule Settlements
    • Monthly reporting to NECA
    • Line haul settlement reviews/updates
    • CABs and settlement reviews
    • Cost conversion feasibility studies
      Company-Specific Interstate Traffic Sensitive Tariff
    • Access rate development
    • Filing with the FCC
      Other Specialized Cost Studies
    • TELRIC cost studies, proxy modeling and CMRS cost studies
      Network Analysis
    • Analyze financial impacts of proposed network upgrades and advanced services (DSL, video, packet switching)
    • EAS/ELC studies
    • Traffic analysis and trunking capacity

  • Mergers & Acquisitions

    Looking to grow and expand through an acquisition? Wanting to revise your investment strategy by exiting the communications space?

    Our Merger & Acquisition team is ready to confidentially assist you as either a buyer or seller.

  • Revenue Assurance

    Maximize revenue and ensure accurate reporting with CHR’s Revenue Assurance program. As the industry leader for Revenue Assurance, CHR helps communications service providers (CSPs) recoup lost revenue. Our clients have recovered thousands of dollars a month and in some cases, tens of thousands of dollars with our comprehensive Revenue Assurance program. Our team of experts guarantees proper carrier access billing (CABs), identifies phantom traffic issues, and analyzes special circuit billing. Our full suite of services includes:

    Carrier Access Billing System (CABs) (switched and special) Audit

    Switched access reviews include the analysis of a sample month’s CABs bills to determine the accuracy of the billing system rate application and rate levels per the company’s intrastate and interstate access service tariffs. Special access reviews include the analysis of all special circuit access service requests or other special circuit order documentation to determine the accuracy of each circuit’s monthly rating per the company’s intrastate and interstate access service tariffs.

    Reciprocal Compensation Billing System (local and wireless) Audit

    Reciprocal compensation reviews include the analysis of a sample month’s bills to determine the accuracy of the billing system rate application and rate levels per the company’s interconnection agreements, including charges for interconnection facilities.

    Switch Audit

    CHR recommends a review of switch recordings to communications providers who may have recently installed or are in the process of installing a new switch; because the accuracy of switch recordings directly impacts subscriber billing and CABS revenue.

    CABs Vendor Liaison

    Provide billing system and access tariff expertise to insure accuracy in the development of the vendor’s CABs database with the client’s usage, network, and tariff information.

    Access and Intercarrier Compensation Training

    Provide detailed in-house training presentation covering intrastate and interstate switched and special access billing requirements. Additional training can be provided, covering reciprocal compensation billing requirements for the exchange of CLEC and wireless local traffic and the 92 record exchange process in the former Southwestern Bell five state (TX, AR, OK, KS, MO) region.

    Billing Process Documentation

    Develop documentation of the monthly CABs and Reciprocal Compensation billing data process flows.

    Assistance with NECA/IXC/Wireless Carrier Audits or Billing Disputes

    Provide billing system, access tariff, and interconnection agreement expertise to respond to billing disputes or carrier audit requests.

    Collection/Dispute Assistance

    If you are having difficulty with non-payment issues, CHR Solutions can help by utilizing our industry contracts and industry knowledge to work through the issues and help recommend processes to implement to help mitigate future disputes.

    Factor Studies

    CHR Solutions can analyze Local Calling Scopes and MTAs to help determine the validity of factors associated with interconnection and/or wireless termination agreements. For IXC usage, we can compare known volumes of usage for a specific carrier to help verify the accuracy of the carrier provided factors and help to resolve disputes.

  • Regulatory Services

    Regulatory considerations are crucial to the success of any communications company. Do you need expert testimony or a Tariff interpretation? Perhaps you’re worried about CALEA, CPNI and Red Flag compliance, or need a wireless, affiliate or interconnection agreement.

    We help clients with a variety of regulatory support including:

    • Revenue and billing assurance
    • Municipal franchise and right-of-way agreements
    • Preparation and filing of FCC/state reports
    • Bundling and pricing
    • Switched and special access ratings and audits
    • State and federal USF funding information
    • USF compliance filings
    • ETC applications
    • Traffic termination agreements
    • Regulatory monitoring

    Click here for a sample of CHR’s The FCC Report, a newsletter on the FCC and federal regulatory issues geared to the rural telcom sector.

    Communications Assistance for Law Enforcement Act (CALEA)

    Comply quickly and easily with the CALEA requirements imposed by the United States Congress and Federal Communications Commission (FCC). When a service provider receives a Lawful Intercept request for a subscriber, CHR Solutions will provision the customer equipment to intercept the required content and caller identifying information and will then provide the intercepted information to the requesting Law Enforcement Agency (LEA).

    CALEA Compliance Services Include:
    • Installation of capture device(s) within required locations throughout the network
    • Provisioning of equipment within the network to intercept appropriate data upon Lawful Intercept request
    • Provide intercepted information to the LEA
    • 24/7 response for all Lawful Intercept requests
    • Perform annual testing of the CALEA Service
    • Assist with completion of FCC Form 445 (CALEA Monitoring Report for Broadband and VoIP Services)
    • Prepare Carrier Systems Security and Integrity Plan (SSI Plan)
    • Monitor regulatory compliance

    Call us today and find out how our team of experts can help you optimize operating and financial performance.

  • Broadband Stimulus Compliance

    Now that you’ve received a Stimulus Award, don’t get bogged down with all the rules and regulations attached to it. CHR offers a seamless approach to meeting the regulatory compliance aspects of your ARRA award.

    Our services include:

    • Reporting compliance and timeline administration
    • Serving as a liaison with NTIA or RUS, NOAA, and the Treasury Department
    • Compliance with Section 1605 (Buy American Provision) and Section 1606 (Davis-Bacon Wage Requirements)
    • Compliance with uniform administrative regulations concerning procurement and financials
    • Establishing processes for accounting, cost and audit trails
    • Contractor requirements and compliance
    • Ensuring all communications laws are followed and serving as a third-party reviewer

    We manage the compliance maze, so our clients can focus on their business.

  • Online Tariffs

    Access your tariffs on the web. For a low monthly fee, your tariffs can be accessed through CHR's unique Client Access Site. We provide you a fast, secure, and convenient way to access and search your tariff and keep up with tariff changes.

    Clients with pre-authorized accounts can, click here to access the sign-in page. If you would like access please call us at 512.343.2544.

    Industry Databases

    NECA#4 and FCC tariff #5 administration and maintenance:
    Circuits need to be designed correctly to serve the needs of the customer but also have to have appropriate representation in industry tariffs to assure optimal revenue streams.

    CHR has been supporting clients and representing their best interests since 1985 in NECA and FCC tariff listings. CHR Solutions’ services to clients includes rating special circuits, calculating and negotiating meet point billing percentages, updating the databases with new services, network components (switches, access tandem) and DSL, ETS pricing and revenue reports.

    As an additional benefit, CHR works with many clients as both AOCN and NECA#4 managers, to increase comprehensive accuracy and effectiveness of the interrelated systems.