Business Process Outsourcing

Don't settle for "good enough" when it comes to your business processes. Improve your bottom line while gaining efficiency and closing revenue gaps.

Billing Cycle Management

How do billing cycles impact your business? CHR's Bill Cycle Management helps you eliminate the need for capital investments and reduce exposure to turnover costs that are often associated with running your billing cycles. Our Bill Cycle Management solutions provide you with billing cycle experts that help manage billing cycles remotely, from start to finish.

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Bill Print & Fulfillment

Odds are you're spending a lot of money on your monthly billing cycle. Owning your own billing equipment is expensive, and keeping it tuned up and running properly isn't cheap either. Plus, think about how much money you are spending on paper, envelopes, and postage.

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Carrier Access Billing (CABs)

Are you leaving money on the table? You could lose thousands of dollars each month from unrecognized and unbilled access. It is not enough to simply run a monthly CABs process; you need expertise in areas such as switch engineering, regulatory issues and interconnection agreements to fully analyze your revenue potential. Our CABs solution ensures that you bill correctly so you get paid correctly.

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Customer Care & Billing

Let your Customer Service Reps concentrate on creating a great customer experience, and allow CHR to manage your billing. We can do it all including: Process your usage on a daily basis, load your terminating point master, create your pre-billing reports, even run and balance your billing. After that's complete CHR will work directly with your print vendor to get your invoices printed and mailed or we can print and mail them for you. We will even trend your billings from month to month to ensure they are complete and trending in the right direction.

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SaaS Configuration & Management

Software as a Service (SaaS) allows you to improve staff productivity, streamline your business processes and take advantage of new revenue.

Through its single-source, hosted approach, SaaS reduces internal operating costs and lowers the total cost of ownership. With SaaS, implementation time is shortened while technology innovation is constant.

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