Web Self-Care

Welcome to the age of on-demand provisioning and self care. Customers no longer want to call you to order a new service. Instead, they want to manage their account from their car, a coffee shop, at home, or wherever they may be. Our Web Self-Care solution enables you to deliver a 24/7, online customer self-care experience anytime, anywhere, and from any device. From order management to provisioning and online fulfillment, our solution makes the online self-care experience convenient, simple, and personalized.

Earn Revenue Around The Clock

Web self-care is not a replacement of customer service, but rather an extension. Using our web self-care portal, you can deliver an online shopping experience complete with shopping cart, product catalog, and immediate order fulfillment capabilities. Our solution allows you to sell and deliver products and services around the clock, which means you seize every revenue opportunity, regardless of regular business hours. Our solution helps you:

  • Drive revenue 24/7
  • Decrease sales costs
  • Increase customer loyalty
featured items
  • Software

    Software

    Integrated, best-in-class telecom software solutions for telecommunications service providers. With our end-to-end telecom management solutions, service providers can streamline all environmen...

    read more >

  • Omnia360 Suite (B/OSS)

    Omnia360 Suite (B/OSS)

    Telecommunications service providers rely on their telecom billing software to accelerate new product time-to-market and revenue. You want a billing system that is flexible, but built on a bes...

    read more >

  • Inventory Management

    Inventory Management

    Whether your challenges are in the physical, logical, or virtual network layers, our Inventory Management Software helps you to take control of your network inventory assets and expenses. You w...

    read more >

  • read more >


related items