Business Consulting


It’s all about your business.

Technology exists to allow your business to increase revenue, control costs, ensure compliance and continuity, and improve productivity to achieve competitive advantage.

Our Business Consulting practice offers a wide range of services, tailored to meet your specific needs, based on proven methodologies. Our process design experts are skilled at working across organizations and departments to document policies, processes and procedures.

CHR helps executives align technology to business goals, using the right combination of strategic analysis and alignment workshops to produce positive business change and results.

+ Grow Revenue

  1. Sales strategy, process development, planning, management training and development
  2. Marketing, branding, media relations, event management
  3. Contact center assessments, re-engineering, optimization
  4. Interim executive management staffing
  5. Telco Marketing Services: Research, campaigns, more

+ Control Costs

  1. IT assessment
  2. IT budgeting
  3. IT and business alignment
  4. Contact center evaluations, re-engineering, optimization

+ Compliance/Continuity

  1. Sarbanes-Oxley policies, processes and procedures
  2. ITIL / CoBiT process frameworks for SAS70
  3. HIPAA / PCI / OCC / STAR remediation
  4. Managed compliance services
  5. Business continuity, disaster recovery and business resumption services
  6. Telecommunications: Regulatory, cost separations

+ IT Alignment

  1. IT strategic planning and alignment
  2. IT operations assessment
  3. IT management team building, organizational development and planning
  4. Cost analysis and benchmarking
  5. Policies, processes and procedures documentation
  6. IT due diligence
  7. Mergers & acquisitions integration