Business Regulatory

CHR provides a full range of state and federal regulatory services for both ILEC and CLEC clients. CHR’s regulatory expertise can help your company optimize operating and financial performance by using the regulatory system in your area to your best advantage. Even in today’s deregulated market, regulatory considerations are crucial to the success of any telecommunications company.

Do you have CPNI Policies and Procedures to back up your FCC compliance certificate? If not, e-mail Gail Odell or Jo Shotwell or call 512.343.2544.

Click here to download a sample copy of CHR's monthly FCC advisory newsletter. Contact your account manager, Gail Odell or Jo Shotwell for subscription information, or call 512.343.2544.

+ Business/Regulatory Services Overview

  1. Preparation and filing of FCC/state reports, including earnings monitoring, cost allocation manuals, emergency operation plans, HUB reports, work force diversity reports and affiliate reports
  2. Bundling and pricing of services and associated filings
  3. CPNI and Red Flag Rules compliance
  4. Termination agreements
  5. Interconnection agreements
  6. Wireless agreements
  7. Affiliate agreements
  8. Municipal franchise and right-of-way agreements
  9. Revenue and billing assurance
  10. Extended calling area impact studies and rate development
  11. Local exchange optional services rate development
  12. Tariff interpretation
  13. Expert testimony on behalf of clients
  14. Switched and Special Access ratings and audits
  15. CALEA compliance filings
  16. Rule compliance filings and interpretations, including customer service issues, bill format, directory format, service quality obligations and outage reports
  17. State and federal USF funding information, USF compliance filings, ETC applications
  18. Slamming and cramming requirements and complaint responses
  19. Development of comments for FCC and state commissioners
  20. FCC and state regulatory monitoring

+ Online Tariffs at the Click of a Button

  1. Now, for a low monthly fee, your tariffs can be accessed through the web.
  2. CHR's unique Client Access Site can provide you a fast and convenient way to access and search your tariff and keep up with tariff changes.
  3. Your site is secure and password-protected.
  4. If you would like more information regarding Online Tariff Access, please e-mail Gail Odell or call her at 512.343.2544.
  5. Those clients with pre-authorized accounts can click here to access the sign-in page